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Spanish fashion retailer Tendam to keep free returns, online/in-store sales mix – Reuters.com – 154news.com

MADRID, June 23 (Reuters) – Spanish style retailer Tendam, which like others has bounced again from the pandemic Partially by boosting its on-line gross sales, will Persist with free clothes returns, its CEO informed Reuters, regardless of the apply dragging on some digital retail rivals.

The proprietor Of women´Secret and Cortefiel chains believes Definitely one of The solely methods for style retailers to make income is to integprice on-line and bodily companies.

British on-line style retailers ASOS and Boohoo are being harm by rising product returns as consumers battle inflation And ought to Adjust to others in introducing a cost for some returns. study extra

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Tendam president and CEO Jaume Miquel said charging for returns was incorrect. “It appears like we’re making an try to make clients really feel responsible. Corporations Want to work together in some self-reflection As quickly as They’ve 40% returns,” he said in an interview On The agency’s Madrid headquarters.

Miquel said on-line gross sales labored greater when clients had The selection of bodily retailers To choose and return garments.

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Source: https://www.reuters.com/business/retail-consumer/spanish-fashion-retailer-tendam-keep-free-returns-onlinein-store-sales-mix-2022-06-23/